Data Security

Tbbaji's Privacy Policy —
Your Data Is Safe With Us

At tbbaji, maximum security is ensured at every stage — from the moment your data is collected to how it is stored. Reading this privacy policy will help you understand what information we collect, why we collect it, and how it is used.

Last Updated: January 2026

Our Commitment to Your Privacy

Tbbaji believes data protection is not optional — it is a fundamental right.

256-bit SSL Encryption

Every transaction and personal detail you share is protected with bank-grade encryption, keeping your data safe from interception at all times.

No Data Selling

Tbbaji never sells your personal data to third parties. Your information is used solely to provide our services.

Your Control

You can request to view, correct, or delete your stored personal data at any time.

Regular Security Audits

Independent third parties regularly audit our security systems to verify that data protection standards are being upheld.

Secure Servers

All data is stored in high-security data centres, with multiple layers of protection in place to prevent unauthorised access.

Clear Explanation in Bengali

We believe every member deserves to understand their rights in their own language. That's why this entire policy has been written in plain, simple Bengali.

01

Introduction & Scope

Welcome to tbbaji's Privacy Policy. This policy applies to all members in Bangladesh and other countries who use tbbaji's website, mobile app, or any of our services.

We understand how sensitive your personal information is. That's why, from the moment you open an account at tbbaji — through every login, game, and transaction — your data is treated with the utmost care. This Privacy Policy is built in accordance with international data protection standards.

Important: By using tbbaji's services, you are considered to have automatically consented to this privacy policy. If you do not agree with the policy, please refrain from using our services.

This policy is part of our Terms & Conditions & Responsible Gaming Read alongside the policy for the full picture.

02

What Information We Collect

Tbbaji only collects information that is genuinely needed to deliver a safe, quality service. We do not gather data beyond what is necessary.

Personal Identification Information

  • Full Name, Date of Birth & Gender
  • Email Address & Phone Number
  • Residential Address
  • National ID or Passport Number (for KYC verification)

Financial Information

  • Payment method details used (Mobile Pay/Nagad/Rocket number or bank account information)
  • Deposit & Withdrawal History
  • Transaction Amount & Time

Technical Information

  • IP Address & Device Type
  • Browser Version & Operating System
  • Login Time & Location
  • Time spent on site and pages visited

Gaming Activity Data

  • Game History & Betting Patterns
  • Win/Loss Record
  • Bonus Claiming & Usage Details
03

Data Collection Methods

Tbbaji collects information in several ways. You have the right to know about each method:

Information You Provide Directly

You provide information directly when filling out the registration form, submitting documents for KYC verification, or getting in touch with our support team.

Automatically Collected Information

While you use the site, technical data is collected automatically via cookies, web beacons, and similar technologies. This includes your browsing behaviour, preferred games, and session duration.

Information from Third Parties

Some information may be received from payment processors or identity verification services. This data is used solely to prevent fraud and maintain service quality.

We never store your full bank card number or PIN. Payment details are processed directly through an encrypted payment gateway.

04

Purpose of Data Use

Tbbaji uses your data only for specified purposes. See the detailed table below for a full breakdown:

Purpose Data Used Legal Basis
Account Management Name, Email, Address Contractual Necessity
Identity Verification (KYC) NID, Passport, Photo Legal Obligation
Transaction Processing Payment Details, Bank Account Number Contractual Necessity
Fraud Prevention IP, Device Information, Gaming Patterns Legitimate Interest
Customer Support Communication History, Account Information Contractual Necessity
Marketing & Promotions Email, Preferred Games Consent (opt-in)
Responsible Gaming Gaming Behavior, Spending Patterns Legitimate Interests & Legal Obligations

To stop receiving marketing emails, click the "Unsubscribe" link at the bottom of any email, or let our support team know.

05

Data Sharing Policy

Tbbaji will never sell your personal information to third parties under any circumstances. However, certain information may be shared in specific situations:

Service Provider Partners

Limited data is shared with payment processors, identity verification services, and technology infrastructure partners. These partners are contractually bound to uphold our privacy standards.

Legal Obligation

We may be required to provide information in response to court orders, government directives, or lawful requests from regulatory bodies. In such cases, we only share what is specifically requested.

Fraud Investigation

Information may be shared with relevant authorities to investigate suspicious financial activity or fraud.

Our Commitment: When sharing any data, we follow a minimal disclosure policy. Your information is never shared with advertisers without your consent.

06

Cookies & Tracking Technologies

Tbbaji uses cookies and similar technologies to enhance your on-site experience and maintain security.

Cookie Type

  • Essential Cookies: Required for keeping you logged in, session security, and core site functionality. These cannot be disabled.
  • Performance Cookies: To understand how quickly the site loads and identify any pages experiencing issues.
  • Functionality Cookies: To remember your preferred language or theme.
  • Analytics Cookies: Collects anonymised statistics to help us understand how the site is used.

Most browsers let you manage cookie preferences. However, disabling essential cookies may affect how the site functions.

We do not use third-party advertising tracking cookies. Your gaming behaviour is never shared with any advertiser.

07

Data Retention Period

Tbbaji does not retain your data indefinitely. A separate retention period is defined for each type of information:

  • Account Information: For as long as your account is active, and for 5 years after closure (for legal purposes).
  • Transaction Records: 5 to 7 years (as required by financial regulatory law).
  • KYC Documents: Up to 5 years after account closure.
  • Support Contact: Up to 3 years.
  • Cookie Data: Typically 30 days to 1 year.

After the retention period, data is securely deleted or anonymized. All data is destroyed at the end of its retention period, except where we are legally required to keep it.

08

Your Data Rights

As a tbbaji member, you have the following rights over your personal data. To exercise any of these rights, please email our support team.

Right to Access You can find out what information we hold about you.
Right to Rectification You can request corrections to any inaccurate or outdated information we hold.
Right to Erasure You can request the deletion of specific information.
Right to Restrict Processing You may request to restrict the use of certain information.
Right to Object You can object to your data being used for marketing or other specific purposes.
Data Portability You can request a copy of your data.

We typically respond within 30 days of receiving a request. For complex cases, it may take longer, but we will keep you informed.

09

Child Protection Policy

Tbbaji strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from individuals under 18.

Age is verified at registration and reconfirmed during the KYC process. If a minor's account is detected, it will be immediately closed and all collected data will be deleted.

For Parents: If you suspect a minor is using tbbaji, please contact us immediately at support@tbbaji.click. We will act promptly.

10

Privacy Policy Updates

Tbbaji may update this Privacy Policy as needed. Members will be notified before any significant changes take effect:

  • Direct notification to your registered email address
  • Pop-up notifications upon site entry
  • Updating the "Last Updated" date at the top of this page

Continuing to use our services after any changes have been made will be considered as acceptance of the updated policy. We recommend revisiting this page from time to time.

11

Contact & Complaints

For any privacy-related questions, complaints, or rights requests, please reach out to our dedicated privacy team:

  • Email: support@tbbaji.click (include "Privacy Request" in the subject line)
  • Live Chat: Click the chat button on the website
  • Response Time: Typically within 24–48 hours
  • Rights Request Process: Up to 30 days

If you are not satisfied with how your complaint has been resolved, you have the right to escalate it to the relevant data protection authority.

Your Data is Safe — Play With Peace of Mind

Your privacy is fully protected at tbbaji. Open an account today and enjoy gaming on a platform you can trust.

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