FAQ

Tbbaji FAQ — answers to all your questions
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From registration and payments to bonuses and gaming, our FAQ page is your go-to resource whenever you need help.

40+ Questions 6 Categories Last updated: 2026
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Account & Registration
7 Questions

You'll need an active mobile number or email address to create an account. During registration, choose a username and set a strong password. You must be 18 or older. No NID or passport is required to register, but KYC verification will be needed when you make a withdrawal.

Yes, creating an account on tbbaji is completely free. There are no registration fees. Registration page and open an account in just 2 minutes.

Login page Click the "Forgot Password" link. A reset code will be sent to your registered mobile number or email. Use the code to set a new password.

Each person may hold only one account. Creating multiple accounts may result in all accounts being suspended and balances forfeited. Play fair — the benefits are worth it.

Log in, go to your profile, and upload a photo of your NID, passport, or driving license under the "Verification" section. Verification is typically completed within 24–48 hours.

To close your account, email support@tbbaji.click. Make sure to withdraw all your balance before closing. If you need a break, a temporary account suspension option is also available for responsible gaming purposes.

Yes, you can update your mobile number from Profile Settings. You'll need to verify an OTP sent to your old number to complete the change. If you run into any issues, contact our support team.
Payments & Transactions
7 Questions

tbbaji supports deposits and withdrawals via Mobile Pay, Nagad, Rocket, and bank transfer. For more information, Financial Transactions View page.

The minimum deposit amount varies by payment method. Generally, you can deposit from as little as ৳100. For the latest limits, Transactions Page View details.

Withdrawal requests are typically processed within 15 minutes to 24 hours. Completing KYC verification speeds things up further. Bank transfers may take a little longer.

First, wait 30 minutes. If the deposit still hasn't come through, take a screenshot of the payment and contact us at support@tbbaji.click. Make sure to keep your transaction ID handy.

tbbaji does not charge any transaction fees. However, payment gateways (such as Mobile Pay, Nagad, etc.) may apply their own charges. For more details, Transactions Page View details.

Withdrawal limits depend on your account tier and KYC verification status. VIP members enjoy higher limits. For more details, VIP Page and Transactions Page View details.

Email support@tbbaji.click as soon as possible. Provide your withdrawal ID and a description of the issue. If the transaction is still processing, there may be a chance to cancel it. Once completed, recovery can be difficult.
Bonuses & Promotions
7 Questions

After registration and your first deposit, the bonus is added to your account automatically — usually within a few minutes. For full terms and conditions, Bonus Page View details.

Each bonus comes with its own wagering requirements. Typically, the bonus amount becomes withdrawable after wagering it a specified number of times. For specific conditions, Bonus Page Read.

Share your referral code with friends. When they register and make their first deposit, you'll receive a referral bonus. You can find your referral code in the Profile section.

Yes, you can earn a daily bonus simply by logging in each day. Logging in consecutively may increase your bonus amount. Learn more Promotions Page View details.

Not directly. Your bonus balance converts to real balance only after the wagering requirements are met, after which you can make a withdrawal.

Enter the voucher code in the voucher code box when making a deposit. A valid code will get you an extra bonus or cashback. To see all voucher offers, visit the Voucher Page View details.

Any unused bonus expires automatically once its validity period ends. Each bonus has its own expiry — typically between 7 and 30 days. Make sure to use your bonuses promptly.
Gaming & Sports
6 Questions

tbbaji offers Live Casino, slots, Sports Betting (cricket, football, tennis), fishing games, and much more — with over 500 games available in total.

Absolutely. tbbaji is fully mobile-optimized and playable on both Android and iOS browsers. All games run smoothly on mobile devices.

Yes, tbbaji's Live Casino features real dealers who run the games via live stream. There's a wide selection of live games including Baccarat, Blackjack, Roulette, and more.

Once your connection is restored, you can resume the game from where you left off. Any bets already placed remain valid. For live games, the platform's standard rules apply.

You can bet on cricket, football, tennis, badminton, basketball, and many more sports. Live betting is also supported — place bets in real time on matches as they happen.

Yes, all games on tbbaji use internationally certified RNG (Random Number Generator) technology, ensuring every result is completely random and fair.
Security & Privacy
6 Questions

Yes, tbbaji is licensed by an international gaming authority and secured with SSL encryption. All user data is kept strictly confidential.

Go to Profile Settings > Security > Enable Two-Step Verification. An OTP will be sent to your mobile. With 2FA enabled, your account is significantly more secure.

Email support@tbbaji.click immediately and request your account to be suspended. Change your password right away and verify your identity using your registered details.

No. tbbaji never sells or shares your personal information with third parties. For more details, visit our Privacy Policy Read.

Always log in exclusively through the tbbaji.click domain. Look for the green padlock (https) in your browser's address bar. If someone sends you a link via message, verify it before clicking. When in doubt, type the address directly into your browser.

It's good practice to change your password at least once every 3 months. Never reuse the same password across different sites. Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
VIP & Rewards
6 Questions

VIP members enjoy higher bonuses, faster withdrawals, a dedicated account manager, and exclusive offers. The higher your VIP tier, the greater the rewards. Learn more VIP Page View details.

Points are earned on every bet you place. Once you hit a certain points threshold, your VIP tier upgrades automatically. VIP Page You can see the points required for each level.

Yes, some points have an expiry date. If your account is inactive for a certain period, your points may expire. Keep playing regularly to keep your points active.

Redeem your points for cash bonuses, free spins, or other rewards. Rewards Page Browse all options and redeem the ones you like.

Exclusive benefits for high-stakes players — High Roller program, featuring higher limits, exclusive bonuses, and dedicated personal service.

Your VIP tier may be reassessed if there isn't enough activity within a given period. Keep your tier by playing regularly and earning points. For more details, VIP Page find out here.
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Need help?

If you can't find your answer in the FAQ, reach out to our support team directly. We're available 24/7.

Email Support
support@tbbaji.click
Support Hours
24 Hours / 7 Days
Popular Topics
Payment Bonus Login Withdrawal VIP Security Games KYC

Why choose tbbaji?

Trusted by millions of players across Bangladesh

Fully Secure Platform

With 256-bit SSL encryption, 2FA, and an international license, tbbaji is a fully secure platform. Your funds and personal data are always protected.

Fast Payment Processing

Deposits via Mobile Pay, Nagad, and Rocket are processed within minutes. Withdrawals are handled just as quickly. Transactions page Learn more.

Exciting Bonus Program

Welcome bonus, daily bonus, referral bonus, and many more offers. Bonus page View all offers.

24/7 Bangla Support

Our support team is always ready to help with any issue. Reach out in Bangla and get a quick resolution.

Mobile-First Experience

Works seamlessly on Android and iOS. Play, deposit, or withdraw from anywhere on your mobile.

VIP & Loyalty Program

Earn points on every bet, climb the VIP tiers, and enjoy exclusive perks along the way. VIP Page Learn more.

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